Online Tutorial Videos
The Aurora system’s help menu and menu items on the self-service dashboards include access to a series of tutorial videos. Our goal is to help you to learn, quickly and easily, with the friendly guidance of our training staff. Once you have completed each section, a quiz will test your knowledge so that you can gain accreditation and give you confidence in your own ability.
The vast majority of software users never employ more than 30% of the functionality available to them. By giving your employees access to the right online training you can realise the full potential of your people and the software they use.
Training starts with the online courses available through a series of tutorial videos.
Qualification tests are available to gain accreditation and better access to support.
Our online user guide, the website FAQs and the user forum can be used to supplement the training and discuss problems with other clients.
Online webinars are also held regularly and there is also an option for clients to have on-site training.
Online Tutorials Available
Aurora Login and Search
Aurora Basic Data Pages
Adding New Members
Running leaver Calculations
Producing Quote Letters for Leavers
Importing Payroll Files
Producing Annual Member Statements
BASIC USER QUALIFICATION
Funds & Prices
Defined Contribution Screens
Running the Investments
Payroll import validations
Investment run reports
Member data pages
Adding a plan and group
Users roles and permissions
Audit trails and checking work
Payroll and data import definitions
Investment managers funds and lifestyles
Defining new reports
Changing screen layouts
Picklists and lookups
Defining DC charges
Address book links and letter templates
The trustee account
Backups restores and disaster recovery
Inputs and forms
Creating salaries to use
Calculating service periods
Other calculations items
Displaying calculations messages
Linking calcs to leaver screens
Deriving values on imports
Using calculations in letters
ADVANCED SUPERVISOR QUALIFICATION
To perfectly supplement the tutorial training courses, Aurora comes with a comprehensive on-line manual that includes an index and many screenshots. This is a useful reference available at any time.
For those clients requiring a personalised training course for their staff, the PSSL team will be happy to arrange an online conference call for participants to join in and ask questions. This is a cheaper solution than the on-site personal training courses and is often used for follow up, shorter sessions on specific topics.
The PSSL team is happy to visit client offices for custom training courses that are held in-house. These courses can use the client’s own data and can cover all or some of the training courses on offer. All costs for time and expenses are charged and this channel is normally used for the initial training of larger organisations.
In order for clients to get the very best from your Aurora solution and keep up to date, the PSSL team runs a number of webinars that cover common aspects of systems that come through the support service. The webinars are short and normally around 10-15 mins and often held during a lunchtime to avoid disruption to office work. Costs for the webinars are normally shared across the participants.
Pension Software Solutions Limited
45 Northfield End
Oxon RG9 2JJ
8 am – 11 pm on Monday – Friday (GMT)
If you would like us to arrange a personal demonstration of the Aurora Solution then simply fill in the form below: